If a direct debit appears on your statement, you have probably signed up to a subscription to one of our partner sites for which we provide after-sales service. Please note that you are not a client of TrainwellCare, but a client of a site that has delegated the management of its customer service.
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TrainwellCare offers simplified management of your subscription. Fill in the form on the home page with the email address used at the time of subscription. You will be able to contact the agents responsible for your file, obtain all the information concerning your subscription, or cancel it.
TrainwellCare provides customer service for subscriptions that make your life easier. We work with sites that offer help to individuals or professionals, accompanying the client during various operations or steps.
You have not signed up to a TrainwellCare subscription. You have signed up to a subscription at one of our partner sites for which we provide after-sales service.
Fill in the form on the home page with the email address used when registering. We will provide you with important information about your subscription, such as the date and amount of the next withdrawal and the service features you selected.
If you are unable to retrieve the email address used during the subscription, our agents can still help find your client file. Contact our agents by email or chat.
Our agents are experts in after-sales service and are available seven days a week. Contact them by live chat or phone, or send them a message whenever you need assistance.
Go to your customer account and click the Cancel button. You will no longer benefit from the services of our partner site and will no longer be charged. A confirmation email will be sent.